Contacts and Support
Seller
MB Spectronika
Company code 305929015
VAT payer code LT100014554919
Kalvarijų St. 136-73, Vilnius, Lithuania
info@spectronika.lt
+370 699 79522
The registered address is not a confirmed goods pickup or return point. Please contact us before visiting or sending the item.
Delivery
Delivery of items in stock – 3–7 business days. Delivery of ordered items – 14 business days. The delivery method and final price including VAT will be shown in the order form before payment. The parcel locker delivery fee includes the carrier's charge and, if an additional box is needed, its cost. Separate packages are charged separately. DPD and Venipak parcel lockers are offered when the packed item meets the selected carrier's weight and size limits and the shipping price is confirmed. If this method is not yet available for a specific item, please choose an available courier in the form or contact info@spectronika.lt. Free standard courier delivery applies to orders over 60 €, when this offer is indicated in the order form.
Payment
Pay via Paysera. Available banks and other payment methods can be selected in the Paysera window. The order is considered paid upon receipt of confirmation from the payment provider. For payment or order status inquiries, write to info@spectronika.lt and provide the order number.
Returns
A consumer can generally withdraw from an online contract within 14 days of receiving the product. Notify us of your decision by email, including the order number and the items to be returned. We will reply with the return address. The buyer bears the shipping costs for returning goods in good condition. Exceptions provided by law, including products made to individual order or clearly personalized, apply only when justified.
Warranty
Consumers are entitled to a two-year statutory liability for product non-conformity. The manufacturer's commercial warranty does not limit these rights. If you notice a defect, please write to us, including your order number and a description of the defect; if possible, attach a photo.
Order status
Registered buyers can view orders in your account. If you purchased without an account, for status inquiries write by email and provide the order number.