Purchase Terms
Seller: MB Spectronika, company code 305929015, VAT code LT100014554919, registered address Kalvarijų St. 136-73, Vilnius. Contacts: info@spectronika.lt, +370 699 79522.
Item and price
Prices are presented in euros with applicable taxes. Delivery cost and final payable amount are shown before order confirmation. Product availability is checked during ordering. If you have questions about the model or compatibility, please contact us before purchasing.
Order and payment
The buyer provides correct contact and delivery information. Order confirmation and payment status are provided after ordering. While payment integration is inactive, confirming payment on the website is not possible. For purchase inquiries, contact the seller.
Delivery
The selected delivery method, price, and estimated timeframe are displayed in the order form. If we cannot meet the agreed deadline, we will inform the buyer. Upon receiving a damaged shipment, please document the damage and notify us.
Contract cancellation and return
The consumer has the right to notify withdrawal from the contract within 14 days of receiving the product. Send the notification to info@spectronika.lt, specifying the order number, product, and your contact details. The product must be sent back no later than 14 days from the notification. The buyer covers the return shipping costs for goods in good condition. Refunds, including standard delivery costs, will be made within 14 days of notification; the refund may be withheld until proof of product return or dispatch is received. The buyer is liable only for any diminished value resulting from use beyond what is necessary to establish the product's nature.
The statutory exceptions to the right of withdrawal apply, for example, to clearly personalized or custom-made products. The exception does not eliminate rights related to defective goods.
Product quality and disputes
Consumers are entitled to a two-year statutory liability for product non-conformity. Please send your claim by email. We provide a reasoned response within 14 days. If an agreement cannot be reached, the consumer may contact State Consumer Rights Protection Authority or court.